Why EMEDEX is different from the rest.
Founded by Physicians, for Physicians
Our goal is to focus on customer service and not solely on profit. Because we are a client, we have a better understanding of our client’s needs. We aim to deliver the same excellent service we provide to ourselves.
EMEDEX has developed a strong foundation of technology. We have secure data connections and state-of-the-art communication systems to complement our billing systems and electronic data storage. Much of our practice management system audits are user-defined which gives us the ability to quickly make software changes in response to coding and reimbursement trends.
Excellent Management Experience
EMEDEX has a long track record of solid business practices and satisfied clients. The EMEDEX leadership team has also been leaders in the community. Holding management positions in healthcare reimbursement organizations allows for awareness of current trends and industry visibility.
Excellence in People
EMEDEX’s investment in its people surpasses that of most companies. We have one of the lowest turnover rates for staff in the industry. Our employees are locally based and have extensive education in all aspects of billing, coding and communication. Behind your performance, we deliver a compassionate voice to patients, an accountability to payers, and value to you, the client. We continually supervise and periodically audit to assure performance objectives are being met.
Excellence in Performance
EMEDEX meets or exceeds National Benchmarks for “Better Performing Practices” as defined by National MGMA Annual Survey reports. We aim to always meet and exceed Monthly and Annual projections. We strive for timely report delivery, prompt coding and billing , and consistent follow-up. Through appropriate resource allocation, we assure that our client’s A/R receives the attention they would give it themselves.
Excellence in Understanding Risks
Coding and billing involves every increasing and changing complexity. We understand the risk facing our clients. As such, every member of our staff is routinely audited for compliance and accuracy. They are rewarded for excellence. Our operations and software were designed and built to monitor exceptions and errors before a claim is submitted. There are no guarantees of perfection in this industry, but we strive to come as close as you can get.
EMEDEX equals EXCELLENCE
EMEDEX is committed to building a tradition of excellence and delivering superior service and performance. We combine a physician-led ownership and strong management team with cutting-edge technology and consistent communication. Experiencing this, you will discover that differences exist between billing service providers and be able to make a better choice. We hope you select EMEDEX and the EXCELLENCE it represents.